I have several; one in particular with Wal-Mart. Being a middle-aged southern woman raised by depression-era parents, shopping there is practically in my DNA. I do like to save money. But the service is usually so awful, I want to scream. About five years ago, a bad experience with an employee forced me to boycott Wal-Mart for two years. I even wrote a letter to Bentonville and spoke to the district manager.
On the other hand, Wal-Mart provides great examples of organization behavior on such an incredible scale it can boggle the mind. Sam Walton?s?Made in America?combined with the CNBC documentary?The Age of Wal-Mart?illustrates most of the topics in an Intro to Org Behavior textbook.
You can find a news story about Wal-Mart nearly every day. Some are good and some are bad. It is fascinating. The alleged Mexican bribery scandal is one of the latest. Years ago Wal-Mart really botched their decisions about employee health care and the message they shared about it. But, demanding reduced packaging from their vendors has had a huge environmental impact. And I?ll never forget the post-Katrina Fortune Magazine cover: Government Broke Down. Business Stepped Up. How Wal-Mart, FedEx and Home Depot got the job done after Katrina (October 3, 2005).
A few weeks back, on the same day the news reported Wal-Mart going into crisis mode because of the bribery scandal, I saw a story about Wal-Mart giving $2 billion to end hunger in America. I?m sure that was orchestrated but again, really big, amazing examples of organization behavior.
I don?t think Wal-Mart is completely terrible or entirely wonderful but I do believe it is important to look at all sides of an issue or an entity. The world is too complex nowadays to see things as flat or either black/white or purely good/bad.
Other love/hate relationships of mine:
Fried food
High heels
What do you think?
?
north country brian mcknight sbux nfldraft asante samuel salton sea arizona immigration law
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.